Need To Know

Shipping

Standard Two-Day Air – Complimentary Shipping and Handling (Domestic Only)

Your order should arrive two business days after shipping if ordered by 3:00PM (ET). Please note that two-day orders placed after 3:00PM (ET) on Friday, Saturday, or Sunday will be processed on Monday and should arrive two business days after shipping.  Saturday, Sunday and holiday delivery is not available. A signature will be required for all shipments at the time of delivery.

Standard Overnight Air – $17 Shipping and Handling (Domestic Only)

Orders placed before 3:00PM (ET) Monday through Thursday will be delivered the following business day.  Orders placed before 3:00PM (ET) on Friday will be delivered Monday. Every order is subject to review. After 3:00PM (ET), orders will be shipped the following business day. Saturday, Sunday and holiday delivery is not available. A signature will be required for all shipments at the time of delivery.

Returns

We want you to be completely satisfied with your order. If for any reason you are not, we will gladly issue a full refund, exchange or merchandise credit for items returned within 14 days. For items returned within 30 days, we will offer an exchange or merchandise credit. Every return must be accompanied by a sales receipt and unaltered, unworn and in saleable condition. Items received after 30 days will not be accepted for return or exchange. All personalized items, including custom and engravable pieces, as well as designs from the High Jewelry Collection, are considered final sale and may not be returned or exchanged at any time

After you have shipped back your return, please allow 2-3 weeks for its processing. All refunds will be issued to the original form of payment with the exception of cash purchases, which will be refunded by company check. Please note used merchandise will not be accepted for refund or exchange unless defective. Some exclusions may apply.

Payment Methods

What payment methods are accepted on SaraiBridal.com?

We accept the following forms of payment for orders placed on saraibridal.com:  American Express, Visa, MasterCard, Discover, and PayPal.  For your convenience, your credit card information can be stored in your SaraiBridal.com account. This is secure information and cannot be accessed by anyone other than the account holder. For added security, your billing address at SaraiBridal.com must exactly match the address on file at your credit card company. The processing of your order may be delayed if these addresses are different.

Contact Us

Phone

(202) 549 - 3770

E-Mail

shop@saraibridal.com